Refunds And Cancellations
You may cancel any booking submitted by sending a cancellation notice to firstname.lastname@example.org
or calling our Customer Care Centre on +27 (0)11 340 8000 or 0861 915 8000. You may also cancel and return any issued tickets acquired from us at any time prior to the scheduled date of the event to which they apply by handing in your tickets at any of our Money Market kiosks. When you cancel your booking or return your tickets you must provide us with the relevant booking number. Following receipt of your booking cancellation or returned tickets, we will refund you the face value paid for the relevant tickets (or, if a discounted ticket, then instead the discounted ticket price paid), provided that reasonable cancellation charges as determined by the Event Organiser may be charged and deducted from such refund. Unless otherwise stipulated by the Event Organiser and depending on the prevailing circumstances the following cancellation charges may apply:
01 February 2021 ? 31 May 2021 25% penalty applies
01 June 2021 ? 31 August 2020 50% penalty applies
01 September 2021 ? event date 100% penalty applies
Exchanges And Upgrades
Exchanges and upgrades allowed for this event. No downgrades
R795.00: Front Zone Standing (Golden Circle)
R495.00: General Access Standing
R625.00: Mezzanine Blocks G to L
R495.00: Wheelchair Platform
R2995.00: Meet and Greet Option
- Premium ticket (either Front Zone standing or Premium seated) with early entry
- Exclusive access to pre-show sound check
- Exclusive brief Meet & Greet with +LIVE+ directly after sound check
- Autographed Limited Edition SA Tour poster
- Official VIP laminate
- Crowd Free merchandise shopping
- On-site VIP host
1 hours 30 min with online sales stopping after event starts
Box office opens 2 hours before start of show for sales and collections. Please collect your tickets at any Computicket store or at any Shoprite, Checkers, Checkers Hyper, House and Home or at selected OK Furniture and Usave stores. Credit cards used to make the booking must be presented when collecting the tickets.
Tickets may not be collected by a third party. The card used to make the booking must be presented when collecting tickets. Patrons need to present a passport or ID document at the collection point.
Own alcohol, weapons, illegal substances, cameras and recording equipment
Refreshments And Meals
GrandWest has several restaurants, bars and a fast food court.
1 Jakes Gerwel Dr, Goodwood, 7460, WC, ZA
Secure paid parking available at R10.00 per car at venue
Venue is wheelchair friendly and easily accessible. Venue has special parking, entrances and toilet facilities for disabled patrons.
Floor Block F: LEVEL FLOOR Seating
Retractable Blocks A, B, C, D & E: ELEVATED Seating
Mezzanine Blocks G, H, J, K, L: ELEVATED Seating
Wheelchair Area, Rows A, B or C seats W29 to W34: LEVEL FLOOR
Wheelchair Platform: LEVEL PLATFORM Seating
Important Venue Information
GrandWest Casino has designated smoking areas.